Banking Center Customer Success Advisor

WesBanco Bank Inc.; Pittsburgh (Allegheny County); On-site; USD 35,000 - 52,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver outstanding service, open accounts, process transactions, and promote Bank products. The role emphasizes relationship building and proactive support for customers’ banking needs.

This position involves outbound outreach, identifying referral opportunities, and collaborating with internal partners to grow Retail banking relationships within the community. Local market knowledge and professional communication are essential.

Qualifications

• 1 year banking experience preferred.
• 3 years cash handling, sales or customer service experience required.

Responsibilities

• Open new deposit accounts and process transactions.
• Provide excellent customer service and identify sales opportunities.
• Make referrals to business partners for product promotion.
• Conduct outbound calls for customer onboarding and relationship development.

Skills

Customer service

Sales referrals

Relationship building

Outbound calling

Communication skills

Cash handling

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver outstanding service, open accounts, process transactions, and promote Bank products. The role emphasizes relationship building and proactive support for customers’ banking needs.

This position involves outbound outreach, identifying referral opportunities, and collaborating with internal partners to grow Retail banking relationships within the community. Local market knowledge and professional communication are essential.