Banking Center Service & Sales Advisor

WesBanco; Riverdale Park (MD); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

WesBanco is hiring a Customer Service Advisor to deliver exceptional service at a designated WesBanco location. The role includes opening deposit accounts, handling transactions, and proactively promoting bank products to meet customer needs.

You will engage with customers, conduct outbound onboarding calls, and refer opportunities to internal partners to grow retail relationships. The position emphasizes relationship building, teamwork, and adherence to bank policies, with compensation tied to

Qualifications

• Excellent customer service skills.
• Minimum of 6 months banking experience.
• Minimum of 3 years of cash handling, sales and customer service experience.

Responsibilities

• Provide excellent customer service and promote bank products.
• Open new deposit accounts and process transactions.
• Identify referral opportunities and refer customers to business partners.
• Conduct outbound calls for onboarding and retail outreach.
• Build relationships with customers and internal partners to promote solutions.

Skills

Excellent Customer Service

Outbound calling

Relationship building

Cash handling

Sales referrals

Adaptability

Education

High School Diploma or GED

Job description

WesBanco is hiring a Customer Service Advisor to deliver exceptional service at a designated WesBanco location. The role includes opening deposit accounts, handling transactions, and proactively promoting bank products to meet customer needs.

You will engage with customers, conduct outbound onboarding calls, and refer opportunities to internal partners to grow retail relationships. The position emphasizes relationship building, teamwork, and adherence to bank policies, with compensation tied to