Banking Customer Service & Sales Advisor

WesBanco, Inc.; Genoa Township (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

WesBanco, Inc. is seeking a Customer Service Advisor to deliver outstanding service in a Banking Center, assess customer needs, and promote bank products. The role emphasizes responsive customer support, opening deposit accounts, and referring clients to partners for additional solutions.

The CSA will also perform outbound onboarding calls, identify referral opportunities, and contribute to community engagement while upholding bank policies and security measures.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of banking experience preferred.
• Minimum of 3 years of Cash Handling, Sales, and Customer Service experience required.

Responsibilities

• Models the Bank's Mission, Vision, and Pledge in daily activities.
• Assess customers' financial needs and refer to business partners for products and services.
• Process financial service transactions accurately and efficiently.
• Open new deposit accounts and manage cash drawer with proper balancing.
• Build relationships and promote bank products through referrals and onboarding calls.

Skills

Customer service

Sales

Cash handling

Relationship building

Education

High School Diploma or GED

Job description

WesBanco, Inc. is seeking a Customer Service Advisor to deliver outstanding service in a Banking Center, assess customer needs, and promote bank products. The role emphasizes responsive customer support, opening deposit accounts, and referring clients to partners for additional solutions.

The CSA will also perform outbound onboarding calls, identify referral opportunities, and contribute to community engagement while upholding bank policies and security measures.