Banking Center Advisor: Customer Growth & Service

wesbancocareers; Kentucky; Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

WesBanco is seeking a Customer Service Advisor to provide excellent customer service, open accounts, and identify sales opportunities. You will handle account transactions, referrals, and outbound onboarding calls to grow Retail banking relationships within the branch.

This role emphasizes relationship building and delivering bank products and services to customers and prospects. The position requires strong communication skills, a focus on compliance and security, and the ability to work with

Qualifications

• High school diploma or GED required.
• Minimum 3 years of cash handling, sales or customer service experience.
• Minimum 1 year banking experience preferred.
• Strong interpersonal and communication skills.
• Ability to multi-task and stay organized.

Responsabilités

• Model the bank's standards and values.
• Assess customer needs and refer to business partners when appropriate.
• Process financial service transactions accurately.
• Open new deposit accounts and manage cash drawer.
• Meet production and referral goals through proactive outreach and relationship building.
• Communicate effectively with branch staff to support teamwork.

Connaissances

Customer service

Sales

Communication

Outbound calling

Relationship building

Formation

High School Diploma or GED

Description du poste

WesBanco is seeking a Customer Service Advisor to provide excellent customer service, open accounts, and identify sales opportunities. You will handle account transactions, referrals, and outbound onboarding calls to grow Retail banking relationships within the branch.

This role emphasizes relationship building and delivering bank products and services to customers and prospects. The position requires strong communication skills, a focus on compliance and security, and the ability to work with