Banking Center Relationship Advisor

WesBanco Bank Inc.; Ohio; On-site; USD 32,000 - 52,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional customer service, open deposit accounts, and handle transactions. You will identify sales opportunities and refer clients to internal partners while maintaining security and compliance.

The role emphasizes outbound onboarding calls, community outreach, and building relationships to promote banking products and services across Retail banking relationships.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of banking experience preferred.
• Minimum of 3 years of Cash Handling, Sales or Customer Service experience required.
• Strong product knowledge and ability to promote bank products and services.

Responsibilities

• Provide excellent customer service and identify sales opportunities.
• Open new deposit accounts and process transactions accurately.
• Promote bank products and referrals to internal/external partners.
• Build relationships with customers and support onboarding calls.
• Follow security, audit, and cash-handling procedures.
• Participate in staff meetings and support daily operations.

Skills

Customer service

Sales

Communication

Relationship building

Cash handling

Organizational skills

Multi-tasking

Analytical skills

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional customer service, open deposit accounts, and handle transactions. You will identify sales opportunities and refer clients to internal partners while maintaining security and compliance.

The role emphasizes outbound onboarding calls, community outreach, and building relationships to promote banking products and services across Retail banking relationships.