Banking Concierge & Teller: Elevate Customer Experience

Fifth Third Bank; Warren (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank is seeking a CSR/Teller for the Warren, Michigan area. You will deliver friendly customer service, accurately handle cash, and assist customers with routine banking needs.

The role emphasizes trust, confidentiality, and adherence to bank policies while supporting teammates across the retail network. The position requires a high school diploma or GED, strong communication skills, and the ability to work flexible hours in a full-time setting.

Qualifications

• High school diploma or GED is required.
• Strong customer service and cash-handling skills.
• Ability to interact confidently with the public and resolve issues.

Responsibilities

• Provide excellent customer service and refer customers to appropriate partners.
• Perform daily office and cash-handling tasks in the financial center.
• Maintain policy-informed records and support risk and compliance procedures.
• Handle customer inquiries and escalate complex issues to leadership when needed.
• Support referrals and product knowledge through bank colleagues.

Skills

Cash handling

Customer service

Public interaction

Problem solving

Attention to detail

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a CSR/Teller for the Warren, Michigan area. You will deliver friendly customer service, accurately handle cash, and assist customers with routine banking needs.

The role emphasizes trust, confidentiality, and adherence to bank policies while supporting teammates across the retail network. The position requires a high school diploma or GED, strong communication skills, and the ability to work flexible hours in a full-time setting.