Customer Experience Teller: Banking & Referrals

Fifth Third; Michigan; On-site; USD 21,000 - 26,000; Full time

Job summary

Fifth Third Bank in Bloomfield Hills, Michigan is seeking a Maple & Telegraph Teller to provide excellent customer service and support day-to-day banking needs. You will handle cash with accuracy, refer customers for tailored financial solutions, and maintain confidentiality while upholding bank policies.

The role emphasizes friendly communication, problem resolution, and teamwork in a fast-paced retail banking environment.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience preferred.
• Ability to interact confidently with the public.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to appropriate partners for consultative conversations.
• Maintain records and follow bank policies and procedures.
• Address customer questions, route complex issues to leadership as needed.
• Support daily office operations and ensure accurate balancing.

Skills

Cash handling

Customer service

Communication

Teamwork

Education

High school diploma/GED

Job description

Fifth Third Bank in Bloomfield Hills, Michigan is seeking a Maple & Telegraph Teller to provide excellent customer service and support day-to-day banking needs. You will handle cash with accuracy, refer customers for tailored financial solutions, and maintain confidentiality while upholding bank policies.

The role emphasizes friendly communication, problem resolution, and teamwork in a fast-paced retail banking environment.