Customer Experience Teller — Make Banking Personal

Fifth Third Bank; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Detroit, MI is seeking a CSR/Teller to deliver friendly, accurate service at the 8 Mile and Livernois location. You will handle cash, assist customers with routine banking needs, and support daily office operations in a fast-paced retail setting.

This full-time role requires a high school diploma, the ability to maintain confidentiality, and flexibility in scheduling. You will refer customers to bankers and partners, stay compliant with policies, and help preserve a trusted,

Qualifications

• High school diploma/GED required.
• Experience handling cash and interacting with the public.
• Ability to maintain confidentiality and follow dress code.
• Strong teamwork and problem-solving skills.
• Ability to work with Retail policies and procedures.
• Flexible scheduling required.

Responsibilities

• Deepen relationships and guide customers to appropriate financial solutions.
• Respond to customer questions and provide timely follow-up.
• Maintain trust by keeping customer information confidential.
• Refer customers to Bankers and business partners as appropriate.
• Handle daily office responsibilities and maintain accurate records.

Skills

Customer service

Cash handling

Interpersonal skills

Retail banking knowledge

Communication

Education

High school diploma/GED

Job description

Fifth Third Bank in Detroit, MI is seeking a CSR/Teller to deliver friendly, accurate service at the 8 Mile and Livernois location. You will handle cash, assist customers with routine banking needs, and support daily office operations in a fast-paced retail setting.

This full-time role requires a high school diploma, the ability to maintain confidentiality, and flexibility in scheduling. You will refer customers to bankers and partners, stay compliant with policies, and help preserve a trusted,