Bank Teller & Customer Care Specialist

Fifth Third; Sterling Heights (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Fifth Third Bank is hiring a CSR/Teller for the Sterling Heights, MI area. You will deliver outstanding customer service, handle cash, and guide customers to banking solutions while upholding bank policies and confidentiality.

The role requires a high school diploma, comfort with public interaction, and the ability to work within a team to resolve customer questions and maintain accurate records in a fast-paced branch environment.

Qualifications

• High school diploma or GED required.
• Ability to handle cash accurately and securely.
• Comfort interacting with the public in a retail banking environment.
• Adherence to dress code and bank policies.
• Demonstrates initiative and sound judgment in daily tasks.

Responsibilities

• Provide excellent customer service and guide customers to appropriate services.
• Maintain accurate cash handling and balancing per policy.
• Refer customers to bankers for complex financial needs.
• Handle inquiries professionally and protect customer confidentiality.
• Follow bank conduct policies and maintain ethical behavior.

Skills

Cash handling

Customer service

Public interaction

Problem solving

Initiative

Education

High school diploma/GED

Job description

Fifth Third Bank is hiring a CSR/Teller for the Sterling Heights, MI area. You will deliver outstanding customer service, handle cash, and guide customers to banking solutions while upholding bank policies and confidentiality.

The role requires a high school diploma, comfort with public interaction, and the ability to work within a team to resolve customer questions and maintain accurate records in a fast-paced branch environment.