Bank Store Supervisor: Lead Team & Customer Experience

TD; Havertown (Delaware County); Presencial; USD 33 000 - 46 000; Tempo integral

Resumo da oferta

TD Bank is seeking aStore Leader for Havertown, PA to supervise daily operations, coach the teller and platform teams, and drive exceptional customer experiences. The role emphasizes risk control, compliance, and proactive sales conversations to deepen customer relationships.

The candidate will manage staffing, ensure efficient service across transactions, and lead the team in meeting operational and sales objectives while adhering to bank policies and regulatory requirements.

Qualificações

• HS Diploma or GED required; undergraduate degree preferred
• Notary License preferred; previous supervisory experience beneficial

Responsabilidades

• Supervise day-to-day store activities to ensure operational excellence and policy compliance
• Lead the teller, platform and customer escalation processes
• Drive store sales and relationship-building through coaching and guidance
• Manage scheduling and store operations to meet customer and regulatory requirements
• Coach to deliver legendary customer experiences and effective issue resolution
• Oversee vault, cash handling, and risk controls to prevent losses

Conhecimentos

Supervisory leadership

Coaching

Customer service

Sales relationships

Team leadership

Formação académica

HS Diploma or GED

Undergraduate degree preferred

Notary License (preferred)

Ferramentas

Outlook

Excel

Descrição da oferta de emprego

TD Bank is seeking aStore Leader for Havertown, PA to supervise daily operations, coach the teller and platform teams, and drive exceptional customer experiences. The role emphasizes risk control, compliance, and proactive sales conversations to deepen customer relationships.

The candidate will manage staffing, ensure efficient service across transactions, and lead the team in meeting operational and sales objectives while adhering to bank policies and regulatory requirements.