Store Supervisor – Banking Operations Lead

TD; Holmes (PA); On-site; USD 68,770,000 - 95,991,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

TD Bank in Holmes, PA seeks a supervisory professional to lead a teller and service team, ensuring operational excellence and policy compliance. The role focuses on driving sales conversations, mentoring staff, and delivering high-quality customer experiences.

You will oversee day-to-day activities, coordinate with platforms and escalations, and contribute to a Legendary Customer experience while adhering to TD Bank policies and regulatory requirements.

Qualifications

• HS Diploma or GED required; undergraduate degree preferred.
• 2+ years related experience working with customers and/or sales.
• Notary License preferred.
• Ability to supervise and lead others.

Responsibilities

• Supervise day-to-day team activities to ensure operational excellence.
• Drive and reinforce achievement of Operational, Customer and Sales objectives.
• Manage store operations including teller, platform and customer escalations.
• Coach and develop team to deliver effective service and advice.
• Maintain compliance with bank policies and regulatory guidelines.

Skills

Customer service

Supervisory skills

Coaching

Sales experience

Communication

Microsoft Office

Notary license

Education

HS Diploma or GED

Undergraduate degree preferred

Tools

Outlook

Lotus Notes

Word

Excel

Job description

TD Bank in Holmes, PA seeks a supervisory professional to lead a teller and service team, ensuring operational excellence and policy compliance. The role focuses on driving sales conversations, mentoring staff, and delivering high-quality customer experiences.

You will oversee day-to-day activities, coordinate with platforms and escalations, and contribute to a Legendary Customer experience while adhering to TD Bank policies and regulatory requirements.