Store Supervisor – Banking & Customer Experience Lead

TD; Media (Delaware County); Sur place; USD 50 000 - 70 000; Plein temps

Résumé du poste

TD Bank US in Media, PA seeks a supervisory professional to oversee daily teller and service activities, ensuring operational excellence and regulatory compliance while promoting sales and advisory conversations. You will lead a store team, coach colleagues, handle customer escalations, and collaborate with TD partners to deepen customer relationships.

The role requires HS diploma, 2+ years in customer-facing roles, and notary license preferred; strong organization and communication skills are

Qualifications

• HS Diploma or GED required; undergraduate degree preferred
• 2+ years related experience with customers and/or sales
• Notary License (preferred)
• supervisory experience or demonstrated ability in providing direction, decision making, coaching

Responsabilités

• Provide supervisory oversight to a team of advice and service colleagues in the achievement of objectives
• Lead day-to-day team leadership to ensure efficient service delivery while maintaining compliance
• Coach the team on delivering effective customer service and sales conversations
• Manage teller and platform workflows and customer escalations

Connaissances

Customer service

Communication

Leadership

Formation

HS Diploma or GED

Notary License (preferred)

Outils

Outlook

Lotus Notes

Word

Excel

Description du poste

TD Bank US in Media, PA seeks a supervisory professional to oversee daily teller and service activities, ensuring operational excellence and regulatory compliance while promoting sales and advisory conversations. You will lead a store team, coach colleagues, handle customer escalations, and collaborate with TD partners to deepen customer relationships.

The role requires HS diploma, 2+ years in customer-facing roles, and notary license preferred; strong organization and communication skills are