Bakery Shift Leader — Cake Discounts & Guest Experience

Ontario Trillium Foundation; Reynoldsburg (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Nothing Bundt Cakes is seeking a Shift Leader to work closely with the General Manager and Assistant Manager to uphold NbC standards, deliver outstanding guest experiences, and drive bakery profitability. The role involves leading the team, executing daily operations, and embodying the NbC culture to motivate staff and delight guests.

The Shift Leader will contribute to a warm, welcoming environment, coach team members, and help promote the brand through excellent service and reliable execution

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Lead and coach team to deliver a superior guest experience.
• Collaborate with bakery management to drive sales and profitability.
• Execute day-to-day bakery operations in compliance with NbC standards.
• Create a welcoming, high-energy environment for guests and team members.

Skills

Guest-facing experience

Team leadership

Coaching others

Education

High school diploma or GED

Post-secondary education is a plus

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes is seeking a Shift Leader to work closely with the General Manager and Assistant Manager to uphold NbC standards, deliver outstanding guest experiences, and drive bakery profitability. The role involves leading the team, executing daily operations, and embodying the NbC culture to motivate staff and delight guests.

The Shift Leader will contribute to a warm, welcoming environment, coach team members, and help promote the brand through excellent service and reliable execution