Bakery Shift Lead: Guest Experience & Team Leadership

Nothing Bundt Cakes #287; Indianapolis (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Opportunity for advancement

Employee discounts

Flexible schedule

Job summary

Nothing Bundt Cakes is seeking a Shift Lead at our Keystone Crossing bakery to partner with the Bakery Manager in delivering outstanding guest experiences. The role supports cake production, brand presentation, and daily operations while upholding NbC standards and food safety.

The Shift Lead will motivate team members, delegate tasks, and maintain a positive, efficient work environment. A passion for the NbC culture and hands-on cake knowledge are essential.

Responsibilities

• Prioritizes the guest experience and models engaging guest interaction.
• Partners with the Bakery Manager to lead all aspects of guest experience, cake production, and inventory control.
• Supports managers in training, directing daily tasks, and giving feedback.
• Ensures bakery operations meet NbC standards, food safety, and visual merchandising rules.
• Assists in production planning, productivity goals, and expense controls when needed.
• Co-manages special-order fulfillment for individual and corporate customers, including large orders.
• Contributes to marketing and brand-building events within the local community.

Job description

Nothing Bundt Cakes is seeking a Shift Lead at our Keystone Crossing bakery to partner with the Bakery Manager in delivering outstanding guest experiences. The role supports cake production, brand presentation, and daily operations while upholding NbC standards and food safety.

The Shift Lead will motivate team members, delegate tasks, and maintain a positive, efficient work environment. A passion for the NbC culture and hands-on cake knowledge are essential.