Shift Lead - Cake Studio & Guest Experience Leader

Nothing Bundt Cakes - San Diego; San Marcos (CA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Great operating hours

Cake discounts

Fun workplace

Make friends

Community events

Job summary

Nothing Bundt Cakes - San Diego is seeking a Shift Leader to work alongside the Assistant Bakery Manager and Bakery Manager and team members to deliver high-quality cakes, a warm environment, and an exceptional guest experience.

The Shift Leader collaborates with bakery management to drive sales and profitability, executes day-to-day responsibilities, and ensures NbC standards are met. This role helps reinforce NbC culture and offers opportunities for promotion within a growing brand.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service env., preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others; training new team members and directing work to achieve productivity goals.
• Basic proficiency in Word, Excel and Outlook, with comfort in learning new technologies.
• Must have flexibility to work various shifts, including early mornings, evenings, weekends and holidays.

Responsibilities

• Assist in driving sales and profitability with bakery management.
• Execute day-to-day operational responsibilities.
• Ensure NbC standards across the bakery.
• Create a welcoming environment for guests.

Skills

Guest service

Team leadership

Coaching

Training others

Education

High school diploma or GED

Post-secondary education a plus

Tools

Microsoft Word

Excel

Outlook

Job description

Nothing Bundt Cakes - San Diego is seeking a Shift Leader to work alongside the Assistant Bakery Manager and Bakery Manager and team members to deliver high-quality cakes, a warm environment, and an exceptional guest experience.

The Shift Leader collaborates with bakery management to drive sales and profitability, executes day-to-day responsibilities, and ensures NbC standards are met. This role helps reinforce NbC culture and offers opportunities for promotion within a growing brand.