Shift Leader: Lead Guest Experience and Bakery Growth

Nothing Bundt Cakes #34; Murfreesboro (TN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Competitive pay

Employee discounts

Job summary

Nothing Bundt Cakes #34 seeks a Shift Leader to work with the Assistant Manager and team to sustain bakery standards and guest satisfaction. You will help manage daily operations, ensure product quality, and support sales initiatives. The role emphasizes coaching and directing staff, training new team members, and upholding NbC standards while fostering a welcoming environment for customers and teammates. Flexibility to work varied shifts is required to meet business needs.

Qualifications

• High school diploma or GED.
• 1–3 years guest-facing experience in retail/restaurant/food service.
• Experience coaching others and meeting productivity goals.
• Basic proficiency in Word, Excel and Outlook; quick to learn new tech.

Responsibilities

• Lead day-to-day bakery operations to NbC standards.
• Collaborate with managers to drive sales and profitability.
• Coach and train team members.
• Ensure a superior guest experience.

Skills

Guest facing experience

Team leadership

Coaching

Training staff

Education

High school diploma or GED

Post-secondary education is a plus

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Nothing Bundt Cakes #34 seeks a Shift Leader to work with the Assistant Manager and team to sustain bakery standards and guest satisfaction. You will help manage daily operations, ensure product quality, and support sales initiatives. The role emphasizes coaching and directing staff, training new team members, and upholding NbC standards while fostering a welcoming environment for customers and teammates. Flexibility to work varied shifts is required to meet business needs.