Bakery Shift Lead - Guest Experience & Ops

Harri; Beaumont (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Earlier closing hours

Casual work environment

Leadership development

Job summary

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations on assigned shifts and support team members across all areas of the bakery. You will help ensure guests receive outstanding service while maintaining high standards for quality, cleanliness, and teamwork.

The role emphasizes leadership, customer service, and operational excellence in a fast-paced bakery environment. Join a casual and collaborative team focused on celebrations and joyful moments.

Qualifications

• Leadership experience or demonstrated ability to lead teams.
• Strong customer service orientation and communication skills.
• Ability to motivate and coach team members.
• Excellent organizational skills and attention to detail.
• Strong problem-solving and decision-making abilities.
• Flexible availability including weekends/holidays as needed.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences.
• Oversee daily bakery operations and ensure smooth shift execution.
• Provide coaching, training, and support to team members.
• Assist with opening and closing procedures, cash handling, and daily reporting.
• Ensure compliance with food safety, sanitation, and company standards.
• Support guest service, cake decoration, frosting, and production activities as needed.
• Address guest concerns professionally and resolve issues promptly.
• Monitor inventory levels and communicate needs to management.
• Foster a positive, team-oriented culture reflecting the Nothing Bundt Cakes brand.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Reliability

Job description

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations on assigned shifts and support team members across all areas of the bakery. You will help ensure guests receive outstanding service while maintaining high standards for quality, cleanliness, and teamwork.

The role emphasizes leadership, customer service, and operational excellence in a fast-paced bakery environment. Join a casual and collaborative team focused on celebrations and joyful moments.