Bakery Operations Lead - Guest Experience & Growth

Nothing Bundt Cakes #1290; Columbus (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Training & development

Job summary

Nothing Bundt Cakes #1290 in Columbus, OH is seeking a Senior Assistant Manager to lead daily bakery operations and drive guest satisfaction. You will oversee staff, assist with scheduling, and support sales initiatives while upholding quality and food-safety standards.

The role emphasizes coaching teams, responding to guest concerns, and maintaining a positive, high-energy workplace culture across shifts. Previous management experience in food service is preferred.

Qualifications

• Previous management or supervisory experience in retail, food service, hospitality, or a related field.
• Strong leadership, communication, and team-building skills.
• Ability to multitask and work effectively in a fast-paced environment.

Responsibilities

• Assist in managing the bakery's daily operations.
• Lead, coach, and develop team members to achieve performance goals.
• Help recruit, train, schedule, and retain bakery staff.
• Ensure outstanding guest service and resolve customer concerns professionally.
• Monitor inventory levels, ordering, and product quality.
• Maintain cleanliness, food safety, and compliance with company standards.
• Support sales initiatives, local marketing efforts, and community engagement activities.
• Assist with labor management, productivity goals, and operational efficiency.
• Serve as the Manager on Duty when needed and provide leadership during all shifts.

Skills

Leadership

Team Building

Customer Service

Multitasking

Communication

Flexibility

Job description

Nothing Bundt Cakes #1290 in Columbus, OH is seeking a Senior Assistant Manager to lead daily bakery operations and drive guest satisfaction. You will oversee staff, assist with scheduling, and support sales initiatives while upholding quality and food-safety standards.

The role emphasizes coaching teams, responding to guest concerns, and maintaining a positive, high-energy workplace culture across shifts. Previous management experience in food service is preferred.