Shift Lead: Bakery Guest Experience & Growth

Nothing Bundt Cakes #173; Reynoldsburg (OH); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Opportunity for advancement

Competitive salary

Employee discounts

Job summary

Nothing Bundt Cakes #173 in Reynoldsburg, OH, seeks a Shift Leader to support the Assistant Bakery Manager and Bakery Manager. You will help create high-quality cakes, foster a warm, welcoming environment, and ensure guest satisfaction while leading a small team.

You will coach staff, drive sales, manage day-to-day tasks, and uphold NbC standards. Must be capable of supervising, scheduling, and adapting to varying shifts, including weekends and holidays.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1–3 years of guest-facing experience in retail, restaurant or food service, preferably in a lead role.
• Demonstrated success coaching others to achieve productivity goals.
• Basic proficiency in Word, Excel and Outlook; comfortable learning new technologies.

Responsibilities

• Lead daily bakery operations alongside managers and team members.
• Drive sales and profitability while upholding NbC standards.
• Coach and train team members to deliver superior guest experiences.
• Ensure proper scheduling and shift coverage to meet business needs.

Skills

Guest-facing experience

Team leadership

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Nothing Bundt Cakes #173 in Reynoldsburg, OH, seeks a Shift Leader to support the Assistant Bakery Manager and Bakery Manager. You will help create high-quality cakes, foster a warm, welcoming environment, and ensure guest satisfaction while leading a small team.

You will coach staff, drive sales, manage day-to-day tasks, and uphold NbC standards. Must be capable of supervising, scheduling, and adapting to varying shifts, including weekends and holidays.