Bakery Shift Leader: Elevate Guest Experience & Sales

Nothing Bundt Cakes #173; Westerville (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Great operating hours

Cake discounts

Fun workplace

Make new friends

Community involvement

Job summary

Nothing Bundt Cakes #173 in Westerville, OH is seeking a Shift Leader to support the Assistant Bakery Manager and Bakery Manager in delivering high-quality cakes, a welcoming guest experience, and bakery-wide excellence.

You will lead and coach team members, assist in day-to-day operations, and help drive guest satisfaction and productivity while upholding NbC standards. Flexibility with shifts, including mornings, evenings, weekends and holidays, is required.

Qualifications

• High school diploma or GED required.
• 1–3 years guest-facing experience in retail, restaurant, or food service, preferably in a lead role.
• Demonstrated ability to coach others, train new team members, and meet productivity goals.

Responsibilities

• Lead and coach team members to deliver superior guest experiences.
• Assist in day-to-day bakery operations and scheduling.
• Ensure compliance with NbC standards and procedures.

Skills

Guest-facing experience

Leadership

Coaching

Team training

Productivity goals

Education

High school diploma or GED

Post-secondary education a plus

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes #173 in Westerville, OH is seeking a Shift Leader to support the Assistant Bakery Manager and Bakery Manager in delivering high-quality cakes, a welcoming guest experience, and bakery-wide excellence.

You will lead and coach team members, assist in day-to-day operations, and help drive guest satisfaction and productivity while upholding NbC standards. Flexibility with shifts, including mornings, evenings, weekends and holidays, is required.