Bakery Operations & Guest Experience Leader

Nothing Bundt Cakes #173; Westerville (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Great operating hours

Cake discounts

Fun work environment

Make new friends

Community joy

Job summary

Nothing Bundt Cakes is seeking a General Manager in Westerville, OH, to lead daily bakery operations, ensure premier guest service, and drive profitable growth. You will manage cake production, brand presentation, and inventory while upholding NbC core values and a joyful community presence.

The role requires 1–3 years of leadership in retail/hospitality, strong P&L understanding, and team-building ability.

Qualifications

• Leadership experience in retail/foodservice settings.
• Ability to hire and develop teams while meeting financial goals.
• Proficient with MS Office and adaptable to new tech.

Responsibilities

• Direct day-to-day operations and guest experience.
• Lead and develop store team, delegate duties.
• Manage schedules, inventory, and costs.
• Drive sales and profitability.

Skills

Retail math

P&L principles

Guest focus

Interpersonal skills

Delegation

Organization

Problem solving

Learning agility

Education

High school diploma or GED

Food safety training certificate

Post-secondary education is a plus

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes is seeking a General Manager in Westerville, OH, to lead daily bakery operations, ensure premier guest service, and drive profitable growth. You will manage cake production, brand presentation, and inventory while upholding NbC core values and a joyful community presence.

The role requires 1–3 years of leadership in retail/hospitality, strong P&L understanding, and team-building ability.