Bakery Guest Experience Specialist

Nothing Bundt Cakes; Lufkin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Nothing Bundt Cakes in Texas seeks a friendly Guest Service Representative to warmly greet guests and guide them to cake options and promotions. You will process orders at the POS, provide product knowledge, and help with packaging and displays to ensure a festive atmosphere.

The role requires energy, strong communication, and the ability to multitask in a fast-paced bakery environment, while upholdingNbC standards and a positive guest experience.

Qualifications

• Applicants must be 16 years of age or older.
• No formal education or work experience is required, but previous guest service experience is a plus.

Responsibilities

• Greet walk-in guests and respond to inquiries with warmth.
• Educate guests on NbC cake options, sizes, flavors and promotions.
• Process orders quickly and accurately using the POS system.
• Maintain clean, organized bakery presentation and display cases.
• Assist with packaging, decorations, and replenishment as needed.
• Follow health and safety guidelines and NbC dress code and policies.
• Attend shifts reliably and arrive on time.

Skills

Interpersonal skills

Customer service orientation

Multitasking

Communication skills

POS experience

Tools

Point-of-sale system

Job description

Nothing Bundt Cakes in Texas seeks a friendly Guest Service Representative to warmly greet guests and guide them to cake options and promotions. You will process orders at the POS, provide product knowledge, and help with packaging and displays to ensure a festive atmosphere.

The role requires energy, strong communication, and the ability to multitask in a fast-paced bakery environment, while upholdingNbC standards and a positive guest experience.