Guest Experience Specialist (Bakery)

Nothing Bundt Cakes; Harlingen (TX); On-site; USD 27,000 - 36,000; Full time

Job summary

Nothing Bundt Cakes, a bakery franchise, seeks a friendly Guest Service Representative to greet guests, provide cake knowledge, and process orders with a smile. You’ll help with packaging, suggest add-ons like balloons and cards, and drive email club signups to connect guests with promotions.

In this role you’ll work at the front of the store, maintain clean displays, follow health and safety guidelines, and deliver a memorable guest experience that reflects NbC core values and a spirit of

Responsibilities

• Greet guests promptly with warmth and enthusiasm.
• Educate guests on cake options, sizes, flavors, and promotions.
• Suggest additional merchandise to complete celebrations.
• Process guest orders accurately using the POS system.

Job description

Nothing Bundt Cakes, a bakery franchise, seeks a friendly Guest Service Representative to greet guests, provide cake knowledge, and process orders with a smile. You’ll help with packaging, suggest add-ons like balloons and cards, and drive email club signups to connect guests with promotions.

In this role you’ll work at the front of the store, maintain clean displays, follow health and safety guidelines, and deliver a memorable guest experience that reflects NbC core values and a spirit of