Bakery Guest Experience Specialist

Nothing Bundt Cakes; Harlingen (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Job summary

Nothing Bundt Cakes in Harlingen, TX seeks a friendly Guest Service Representative to greet guests, help with celebrations, and sell our delicious cakes. You will educate guests on cake options, handle orders at the POS, and contribute to a warm, memorable bakery experience.

You will upsell merchandise, maintain a clean display, and ensure health and safety standards while supporting a positive team environment. Flexible schedules available in a busy bakery setting.

Qualifications

• Strong guest service skills and friendly attitude.
• Ability to communicate clearly with guests and team members.
• Comfort with handling transactions and processing orders.

Responsibilities

• Greet guests warmly and determine their needs.
• Educate guests on cake options, sizes, flavors, and promotions.
• Suggest additional merchandise for celebrations (balloons, candles, cards).
• Process guest orders accurately using the POS system.
• Maintain clean and organized bakery presentation and display cases.
• Assist in cake decoration prep and packaging supplies as needed.
• Adhere to health, safety, and dress code policies.
• Maintain reliable attendance and punctuality.

Skills

Customer service

Communication

Upselling/check-out

Tools

POS system

Job description

Nothing Bundt Cakes in Harlingen, TX seeks a friendly Guest Service Representative to greet guests, help with celebrations, and sell our delicious cakes. You will educate guests on cake options, handle orders at the POS, and contribute to a warm, memorable bakery experience.

You will upsell merchandise, maintain a clean display, and ensure health and safety standards while supporting a positive team environment. Flexible schedules available in a busy bakery setting.