Bakery Guest Experience Specialist

Wingstop; Freehold (NJ); On-site; USD 19,000 - 22,000; Full time

Job summary

Nothing Bundt Cakes (NbC) is seeking a Guest Service Representative to welcome guests and create joyful celebrations in our bakery. You will educate guests on cake options, handle orders at the POS, and suggest finishing touches to enhance celebrations.

You’ll help maintain a clean, visually appealing display and support cake decorating and packaging as needed. Ideal candidates are energetic, friendly, reliable, and customer-focused, with strong communication skills and the ability to multi-task

Qualifications

• No formal education required, but guest service experience is a plus.
• Applicants must be 16 years of age or older.

Responsibilities

• Greet guests warmly and determine needs using NbC Sweet Steps to ensure a superior guest experience.
• Educate guests on cake distinctions, sizes, flavors, and promotions.
• Suggest additional merchandise to complete celebrations.
• Process orders accurately using the point-of-sale system.
• Maintain clean, organized bakery presentation and display.
• Replenish merchandise and cake display case.
• Assist with cake decorations and packaging supplies.
• Adhere to health, safety, dress code, and personal hygiene policies.

Skills

Interpersonal skills

Guest service experience

Multitasking

Attention to detail

Organized

Self-motivated

Communication

POS system operation

Job description

Nothing Bundt Cakes (NbC) is seeking a Guest Service Representative to welcome guests and create joyful celebrations in our bakery. You will educate guests on cake options, handle orders at the POS, and suggest finishing touches to enhance celebrations.

You’ll help maintain a clean, visually appealing display and support cake decorating and packaging as needed. Ideal candidates are energetic, friendly, reliable, and customer-focused, with strong communication skills and the ability to multi-task