Bakery Department Lead: Guest Experience & Operations

Lowes Foods, LLC; Cary (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Lowes Foods, LLC is seeking a Bakery Department Manager to oversee the bakery department operations in Cary, NC. You will supervise staff, ensure guest service excellence, manage inventory, and uphold quality and safety standards.

The role involves scheduling, training, and performing various bakery tasks as needed, with an emphasis on controlling costs and driving department performance. Strong leadership and customer service skills are essential.

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training and development.
• Knowledge of bakery operations.
• Effective communication, guest service and selling skills.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with the Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Friendly personality

Staff supervision

Knowledge of bakery operations

Communication skills

Teamwork

Physical stamina

Reading comprehension

Multitasking

Selling skills

Age requirement

Computer proficiency

Store coordination

Job description

Lowes Foods, LLC is seeking a Bakery Department Manager to oversee the bakery department operations in Cary, NC. You will supervise staff, ensure guest service excellence, manage inventory, and uphold quality and safety standards.

The role involves scheduling, training, and performing various bakery tasks as needed, with an emphasis on controlling costs and driving department performance. Strong leadership and customer service skills are essential.