Bakery Department Lead — Operations & Guest Service

Lowes Foods; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Lowes Foods is seeking a Bakery Department Manager to oversee daily operations, guest service, merchandising, and department performance in our Raleigh bakery. You will step in for the Department Manager as needed and lead a team to maintain standards.

You will supervise staff, manage inventory, schedules, and training to drive sales and adherence to quality and safety standards, while providing guidance and feedback to hosts to achieve performance targets.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to read and understand information and direction.
• Knowledge of bakery operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with the Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Friendly personality

Teamwork

Customer service

Communication skills

Reading/comprehension

Supervisory ability

Learning agility

Computer skills

Job description

Lowes Foods is seeking a Bakery Department Manager to oversee daily operations, guest service, merchandising, and department performance in our Raleigh bakery. You will step in for the Department Manager as needed and lead a team to maintain standards.

You will supervise staff, manage inventory, schedules, and training to drive sales and adherence to quality and safety standards, while providing guidance and feedback to hosts to achieve performance targets.