Bakery Department Lead: Guest Service & Ops

Lowes Foods; Concord (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Lowes Foods is seeking a Bakery Department Manager in Concord, NC. This role focuses on supervising bakery staff, ensuring guest service quality, and managing inventory and scheduling to meet budget goals.

Candidate will oversee operations in the absence of the Department Manager, maintain product quality and sanitation, and support merchandising programs. Strong communication and training skills are required.

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training and development.
• Effective communication, guest service and selling skills.
• Capability to learn multiple tasks and technical requirements.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Guest service

Supervising people

Training and development

Effective communication

Team collaboration

Store operations knowledge

Job description

Lowes Foods is seeking a Bakery Department Manager in Concord, NC. This role focuses on supervising bakery staff, ensuring guest service quality, and managing inventory and scheduling to meet budget goals.

Candidate will oversee operations in the absence of the Department Manager, maintain product quality and sanitation, and support merchandising programs. Strong communication and training skills are required.