Bakery Department Lead - Service, Training & Ops

Lowes Foods, LLC; Wilmington (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Lowes Foods, LLC is seeking a Bakery Department Manager to oversee daily bakery operations, ensure guest satisfaction, and maintain product quality and safety standards in Wilmington, NC.

You will supervise staff, manage inventory, and execute merchandising programs while addressing budgeted goals and customer service excellence. The role requires leadership, teamwork, and strong communication with store management.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of bakery operations.
• Ability to supervise people including training and development.
• Demonstrated ability to learn multiple tasks and technical requirements.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods.
• Ability to communicate with Store Manager and Merchandiser.
• Ability to work with computers.

Responsibilities

• Ensure guests receive polite, friendly service from bakery staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain inventory and supplies.
• Operate the department according to guidelines and programs.
• Ensure product quality meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department.
• Provide guidance, orientation, training and feedback to staff.
• Perform product preparation, receiving, ordering, stocking and guest service as needed.
• Maintain department labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Customer service

Team supervision

Training and development

Communication

Store operations

Computer literacy

Safety compliance

Tools

None

Job description

Lowes Foods, LLC is seeking a Bakery Department Manager to oversee daily bakery operations, ensure guest satisfaction, and maintain product quality and safety standards in Wilmington, NC.

You will supervise staff, manage inventory, and execute merchandising programs while addressing budgeted goals and customer service excellence. The role requires leadership, teamwork, and strong communication with store management.