Backup Receptionist/Site Leader

SGS Consulting; Yorktown (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

SGS Consulting is seeking a detail-oriented Site Leader to manage mail, print/copy production, and light hospitality at a one-person site. You will also handle monthly reporting and ensure smooth daily operations.

Ideal candidates have a high school diploma or GED with 2+ years in a related field, strong interpersonal and customer service skills, and the ability to communicate with attorneys, clients, and staff. Previous legal or copy center experience is preferred.

Qualifications

• Requires a high school diploma or GED
• 2+ years of experience in a related field

Responsibilities

• Handle mail, print/copy production, and light hospitality at the site.
• Serve as one-person site with monthly reporting responsibilities.
• Communicate professionally with senior-level attorneys, partners, clients, and staff.
• Implement and review procedures for compliance and continuous improvement.
• Track operational data to support client billing needs.
• Identify opportunities to enhance service offerings and client workflow.
• Legal experience or copy center experience is preferred; facilities management experience is helpful.

Skills

Mail handling

Print/copy production

Reception support

Conference room setup

Interpersonal communication

Customer service

Self-motivated

Independent

Reliability

Facilities management

Education

High school diploma or GED

Job description

Job Responsibilities:

• Daily duties will require mail, print/copy production, back-up reception support, and light hospitality (setting up/cleaning up conference rooms).
• They will not be responsible for managing anyone else; however, they will have a higher level of responsibility because this is a one-person site, and they will produce monthly reporting.
• This individual must possess excellent interpersonal and customer service skills to effectively communicate with senior-level attorneys, partners, clients, opposing counsel, court reporters, vendors, and staff.
• The Site Leader is also responsible for implementing and reviewing procedures for compliance and continuous improvement and tracking operational data to support client billing needs.
• Additionally, the role includes maintaining profitability at the site and identifying opportunities to enhance service offerings and improve client workflow. This position requires a proactive, self-motivated professional who thrives in a dynamic legal environment and is committed to delivering exceptional service.
• The manager would also like candidates to have legal experience and/or experience in a copy center.
• Facilities management experience would also be relevant and helpful.

Skills:

• Daily duties will require mail, print/copy production, back-up reception support, and light hospitality (setting up/cleaning up conference rooms).
• They will not be responsible for managing anyone else; however, they will have a higher level of responsibility since this is a one-person site, and they will produce monthly reporting.
• The manager is looking for someone who is self-motivated, independent, reliable, and responsible.
• The manager would also like candidates to have legal experience and/or experience in a copy center.
• Facilities management experience would also be relevant and helpful.

Education/Experience:

• Requires a high school diploma or GED and 2+ years of experience in a related field.