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SGS Consulting is seeking a Site Supervisor to serve as the on-site point for customer issues and contract compliance, functioning as a document specialist in a legal-services setting. The role involves coordinating with clients and legal staff to ensure service excellence across projects on site.
On larger campuses, a Site Manager or Assistant Manager may supervise, while responsibilities include handling sensitive documents and delivering professional support to executives, paralegals, and
The Site Supervisor is the point person on site for customer issues and contract compliance.Functions as a document specialist or other operations worker. If a site exceeds 3 people, it may have a Site Manager or Assistant Manager if part of a larger campus-environment site.Responsible for effective implementation and management of Service Excellence.Possess understanding of Client Matter (Legal) to include but not limited to: Charge back to firm and/or clients with work/supplies/ hours, etc. Familiar with charge back systems (Copitrak/Equitrak, etc.). Familiar with processes of Closing Binder, understanding Depositions, knowledge of Court Systems and how items are delivered.Assist with scheduling equipment, labor and supplies for an offsite trial. Functions as a document specialist or other operations worker.Handles formal contact with the customer daily in Managed Services.Handle highly sensitive and confidential documents that may be time sensitive.Provide utmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment.Responsible for interacting and providing professional level support to executive level end users at various levels, including legal secretaries, project managers, paralegals, associates and partners