Backup Receptionist/Site Leader

SGS Consulting; Virginia Beach (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

SGS Consulting in Virginia Beach seeks a Site Leader responsible for mail, print/copy production, reception support, and conference room setup, with monthly reporting and profitability oversight. This is a one-person site requiring proactive, customer-focused execution in a dynamic setting.

Ideal candidates will have excellent interpersonal and customer service skills, with experience in a legal environment or copy center, and a background in facilities management would be helpful.

Qualifications

• Requires a high school diploma or GED and 2+ years of experience in a related field.
• Experience in a legal environment or copy center is preferred.
• Excellent interpersonal and customer service skills are essential.

Responsibilities

• Handle mail, print/copy production, and light reception support.
• Set up and clean conference rooms and provide basic hospitality.
• Produce monthly reporting and monitor site profitability.

Skills

Interpersonal skills

Customer service

Legal experience

Copy center

Facilities management

Education

High school diploma or GED

Job description

Job Responsibilities

Daily duties will require mail, print/copy production, back-up reception support, and light hospitality (setting up/cleaning up conference rooms).They will not be responsible for managing anyone else; however, they will have a higher level of responsibility because this is a one-person site, and they will produce monthly reporting.This individual must possess excellent interpersonal and customer service skills to effectively communicate with senior-level attorneys, partners, clients, opposing counsel, court reporters, vendors, and staff.The Site Leader is also responsible for implementing and reviewing procedures for compliance and continuous improvement and tracking operational data to support client billing needs.Additionally, the role includes maintaining profitability at the site and identifying opportunities to enhance service offerings and improve client workflow. This position requires a proactive, self-motivated professional who thrives in a dynamic legal environment and is committed to delivering exceptional service.The manager would also like candidates to have legal experience and/or experience in a copy center.Facilities management experience would also be relevant and helpful.

Skills

Daily duties will require mail, print/copy production, back-up reception support, and light hospitality (setting up/cleaning up conference rooms).They will not be responsible for managing anyone else; however, they will have a higher level of responsibility since this is a one-person site, and they will produce monthly reporting.The manager is looking for someone who is self-motivated, independent, reliable, and responsible.The manager would also like candidates to have legal experience and/or experience in a copy center.Facilities management experience would also be relevant and helpful.

Education/Experience

Requires a high school diploma or GED and 2+ years of experience in a related field.