Legal Copy Center Manager

Administrative Resource Options; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Administrative Resource Options is hiring an Operations Manager in Los Angeles, California. The role involves managing daily operations in a law firm, including tasks related to print, copy, and scanning jobs.

Key responsibilities include staff supervision, maintaining inventory, and ensuring high levels of customer service. Ideal candidates should demonstrate strong computer skills, experience in a related field, and a bachelor's degree is preferred.

Qualifications

• Minimum 1 year of experience in a customer service environment.
• Demonstrates business maturity and professionalism.
• Ability to operate high-speed print equipment.

Responsibilities

• Manage daily duties and projects related to production.
• Develop and supervise staff, including hiring and training.
• Maintain inventory control and records of bindery supplies.

Skills

Computer skills

MS Office (Excel)

Internet skills

Customer service

Basic math skills

Education

Bachelor’s degree preferred

Post-high-school technology training or experience

Tools

Automated collators

Production print equipment

Job description

Job Description

As an Operations Manager, you are responsible for managing all daily duties and projects related to the production of Copy, Print and Scanning jobs; mail services, faxing and MFD/Printer fleet management within a mid‑size, multi‑location law firm.

The Manager develops and supervises staff by performing a multitude of responsibilities, including but not limited to: hiring, assignment, training, evaluation, discipline, termination, and salary and bonus administration. This position reports to the Region Operations Manager.

Possesses skills and competencies to deliver minimum/basic contracted customer requirements (Document print/copy/scan, document assembly and finishing). Tasks and activities are defined and routine. Must be process and detail oriented with a focus on high levels of customer service.

Qualifications

• Able to demonstrate good levels of computer skills.
• Basic and intermediate use of MS Office, sufficient to maintain reporting in Excel.
• Web access knowledge and Internet skills.
• Experience in related work process within a law firm.
• Ability to send and receive emails, find, open and save documents and files, perform data entry.
• Ability to use Internet Explorer for web browsing, send documents to preconfigured printer.
• Basic math skills (division, multiplication, percentages).
• Experience setting up and operating automated collators, power paper cutter, stitchers, paper drill and staplers.
• Maintains inventory control and records of bindery supplies and materials.
• Demonstrates business maturity and professionalism.
• Point of contact to receive, review and electronically log customer jobs.
• Strong customer service skills.
• Operating basic production print equipment (high‑speed printer, copier).
• Scanning documents.
• Problem‑solving basic issues to complete production, delivery, and output requirements.
• Experience in a customer service environment (minimum 1 year).
• Post‑high‑school technology training or experience preferred.
• Bachelor’s degree preferred.