Backroom Ops Lead – Inventory & Donor Flow

Goodwill Industries of Middle Tennessee, Inc.; Murfreesboro (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

403(b) Retirement Plan

Paid Vacation

Holiday

Sick Leave

Paid Bereavement Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Store Manager - Backroom Operations to lead backroom production, donor processing, and inventory flow.

The role ensures the right items reach the sales floor at the right time, maintaining quality and safety standards while supporting overall store performance. The incumbent will supervise and develop backroom staff, manage pricing accuracy, and collaborate with leadership to achieve labor efficiency and profit objectives.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree in business, logistics, supply chain, management, retail operations, or related field preferred.
• Excellent communication, leadership, and people-management skills.

Responsibilities

• Oversee daily backroom operations and pricing accuracy to support sales floor needs.
• Manage production flow, inventory movement, and quality control.
• Lead donor door operations and ensure a positive donor experience.
• Plan, schedule, and direct work to meet sales, service, and profit objectives.
• Collaborate with store leadership to meet financial targets and KPI goals.

Skills

Leadership

Communication skills

Organizational skills

Donor service

Education

High School Diploma or equivalent

Associate's degree in business/Logistics/Supply Chain/Management/Retail Operations

Tools

Outlook

Word

Excel

Forklift operation

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Store Manager - Backroom Operations to lead backroom production, donor processing, and inventory flow.

The role ensures the right items reach the sales floor at the right time, maintaining quality and safety standards while supporting overall store performance. The incumbent will supervise and develop backroom staff, manage pricing accuracy, and collaborate with leadership to achieve labor efficiency and profit objectives.