Backroom Lead & Store Operations Coach

Habitat; Cornelius, Northern (NC, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

PTO (paid time off)

401(k) with match

Casual environment

Career development

Job summary

Habitat for Humanity of the Charlotte Region is seeking a Backroom Supervisor for its ReStore in Cornelius, NC. The role focuses on supervising backroom operations, ensuring donations are processed, priced, and moved to the sales floor efficiently.

You will work with volunteers and staff, maintaining safety and excellent customer service. The position involves opening/closing the store, cash handling, and potentially operating a forklift.

Qualifications

• Basic computer skills.
• Basic math or POS experience.
• Strong verbal and written communication skills.
• Management and customer service experience.
• Show initiative.

Responsibilities

• Ensure all items are researched, accurately ticketed and moved to the sales floor.
• Collaborate with store leadership on priority and placement of incoming donations/merchandise.
• Coordinate with donation drivers for loading and offloading placements.
• Maintain a safe and clean environment for employees, volunteers and customers.
• Supervise staff and volunteers, motivating the team and ensuring great customer service.
• Open and close the store with cash handling procedures and accurate end-of-day documentation.

Skills

Basic computer skills

Basic math POS experience

Verbal and written communication

Management experience

Customer service orientation

Job description

Habitat for Humanity of the Charlotte Region is seeking a Backroom Supervisor for its ReStore in Cornelius, NC. The role focuses on supervising backroom operations, ensuring donations are processed, priced, and moved to the sales floor efficiently.

You will work with volunteers and staff, maintaining safety and excellent customer service. The position involves opening/closing the store, cash handling, and potentially operating a forklift.