ReStore Operations Lead (Assistant Manager)

Habitat Charlotte Region; Statesville (NC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary and benefits

Industry-leading healthcare, dental, &

Flexible spending accounts (healthcare

PTO and work-life balance

Career development opportunities

Casual working environment

403(b) retirement with match

Job summary

Habitat Charlotte Region in Statesville, NC seeks an Assistant ReStore Manager to oversee daily store operations, lead staff and volunteers, and ensure excellent customer service. You will monitor sales, review budgets with the Store Manager, manage inventory and safety, and support HR tasks like hiring and training in a fast-paced, mission-driven environment.

The role requires leadership, strong communication, and the ability to multi-task while upholding Habitat's values.

Qualifications

• Experience with MS Office programs.
• Basic math and POS experience.
• Strong verbal and written communication skills.
• Financial tracking experience.
• Management and Customer Service experience (3+ years of management required).
• Strong leadership skills.
• Basic HR skills.
• Ability to multi-task.
• Ability to support Habitat's Mission and Core Values.
• Ability to obtain Forklift Certification.

Responsibilities

• Monitor and track daily sales in comparison to budget.
• Review P&L/GL with Store Manager monthly to evaluate expenses and profit.
• Open/close the store, lead the team, handle returns and safety.
• Oversee shipments, inventory counts, and cycle counts.
• Maintain store operations and policies in the absence of the ReStore Manager.
• Assist with HR tasks: interviewing, hiring, counseling, and training.
• Lead the store team to achieve goals with positive leadership.
• Provide safe handling of merchandise and donations per processes.
• Maintain a safe, clean environment for staff, volunteers, and customers.
• Ensure exceptional customer service and positive interactions with donors and volunteers.
• Collaborate with other departments as needed; support volunteer services.

Skills

MS Office

POS experience

Leadership

Customer service

Management

HR basics

Communication (verbal)

Communication (written)

Financial tracking

Multi-tasking

Tools

POS software

MS Office

Job description

Habitat Charlotte Region in Statesville, NC seeks an Assistant ReStore Manager to oversee daily store operations, lead staff and volunteers, and ensure excellent customer service. You will monitor sales, review budgets with the Store Manager, manage inventory and safety, and support HR tasks like hiring and training in a fast-paced, mission-driven environment.

The role requires leadership, strong communication, and the ability to multi-task while upholding Habitat's values.