Back of House Director: Lead, Coach & Elevate Kitchen Ops

Chick-fil-A Restaurants; Hartland Township (MI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Sundays off

Paid time off

Competitive pay

Leadership development and advancement

Scholarship opportunities for eligible

Access to discounts through Chick-fil-

Wellness stipend

Cell phone stipend

Job summary

Chick-fil-A Hartland is seeking a Back of House Director who can lead a fast-paced kitchen, uphold food quality, safety, cleanliness, and efficiency while mentoring Leaders and Team Members.

You will supervise shift operations, coach staff, optimize processes, and collaborate with restaurant leadership to develop future leaders and drive service excellence. Sundays off, with growth opportunities within the company.

Qualifications

• High school diploma or equivalent required; two or more years of restaurant or leadership experience preferred.
• Proven ability to lead and coach a team in a fast-paced restaurant environment.
• Strong communication, organizational, and problem-solving skills; reliable transportation and availability.
• Demonstrated integrity, dependability, and a commitment to food quality and safety.

Responsibilities

• Lead Back of House operations during assigned shifts to ensure smooth kitchen performance.
• Maintain high standards for food quality, safety, cleanliness, and operational execution.
• Coach, develop, and hold Leaders and Team Members accountable for performance.
• Deploy team members based on needs, sales, and production demands.
• Monitor production, waste, inventory, and equipment to support efficiency and cost control.
• Communicate expectations clearly and provide feedback, recognition, and coaching.

Skills

Leadership

Communication

Organizational

Problem-solving

Coaching

Delegation

Education

High school diploma or equivalent

Job description

Chick-fil-A Hartland is seeking a Back of House Director who can lead a fast-paced kitchen, uphold food quality, safety, cleanliness, and efficiency while mentoring Leaders and Team Members.

You will supervise shift operations, coach staff, optimize processes, and collaborate with restaurant leadership to develop future leaders and drive service excellence. Sundays off, with growth opportunities within the company.