Back of House Director: Kitchen Leadership & Excellence

Chick-fil-A; Riverview (FL); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Complimentary meals during shifts

Monthly cell phone contribution

Annual uniform allotment

Employee referral program

Flexible scheduling

Closed on Sundays

Job summary

Chick-fil-A Balm Road is seeking a Back of House Director to lead the kitchen, uphold food safety standards, and develop a high-performing team. This role focuses on operations, quality, and guest experience, driving efficiency and excellence behind the scenes.

The successful candidate will coach staff, manage inventory and costs, and collaborate with leadership to ensure consistent, high-quality food and a caring service culture.

Qualifications

• 3+ years of leadership experience in Back of House, ideally with Chick-fil-A.
• Ability to communicate effectively in English, both verbally and in writing.
• Deep understanding of food safety standards, kitchen procedures, and inventory management.

Responsibilities

• Lead, coach, and motivate the Back of House team to achieve excellence in performance and teamwork.
• Model Chick-fil-A Balm Road's Empower, Develop and Serve leadership philosophy daily.
• Cultivate a positive, disciplined, and unified kitchen culture where every team member feels valued and equipped.
• Communicate expectations clearly and consistently, providing constructive feedback and encouragement.
• Foster an environment of accountability, growth, and mutual respect.
• Oversee daily kitchen operations including food preparation, cooking, quality control, and presentation.
• Ensure compliance with Chick-fil-A standards for food safety, cleanliness, and operational procedures.
• Monitor inventory, food cost, and waste to drive profitability and stewardship.
• Maintain a clean, organized, and efficient workspace that supports team productivity.
• Execute opening, mid, and closing procedures with precision and consistency.

Skills

Leadership

Communication

Food safety knowledge

Inventory management

Cost management

Problem-solving

Flexible schedule

Job description

Chick-fil-A Balm Road is seeking a Back of House Director to lead the kitchen, uphold food safety standards, and develop a high-performing team. This role focuses on operations, quality, and guest experience, driving efficiency and excellence behind the scenes.

The successful candidate will coach staff, manage inventory and costs, and collaborate with leadership to ensure consistent, high-quality food and a caring service culture.