Back-of-House Shift Leader — Sundays Off & Growth

Chick-fil-A Restaurants; Hartland Township (MI); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Sundays off

Flexible scheduling

Health insurance

Job summary

Chick-fil-A Restaurants in Hartland, MI is seeking a Back of House Shift Lead to guide kitchen shifts, uphold quality standards, and model Chick-fil-A values.

You will manage daily operations, coach Team Members, and ensure fast, courteous service while maintaining safety and cleanliness. Flexible scheduling includes part-time and full-time options, with Sundays off and opportunities for wage increases based on performance and experience.

Qualifications

• Leadership experience in a fast-paced restaurant setting.
• Excellent communication and people skills.
• Ability to train and coach Team Members.
• Reliable transportation.
• Commitment to hospitality and guest experience.

Responsibilities

• Lead shifts in a high-volume, fast-paced restaurant
• Participate operationally in day-to-day restaurant activities
• Ensure fresh, quality food, accurate orders, and efficient kitchen service
• Set the tone for the shift and lead Team Members by example
• Coach and encourage Team Members to meet Chick-fil-A standards and expectations
• Assist with training new Team Members
• Monitor and adjust Team Member deployment based on business needs
• Help maintain standards for Speed of Service, hospitality, cleanliness, and food quality
• Address Team Member and guest needs promptly and respectfully
• Assist with opening and closing procedures and serve as a key holder when assigned
• Communicate shift updates, opportunities, and concerns to the leadership team

Skills

Leadership

Customer service

Communication

Team coaching

Job description

Chick-fil-A Restaurants in Hartland, MI is seeking a Back of House Shift Lead to guide kitchen shifts, uphold quality standards, and model Chick-fil-A values.

You will manage daily operations, coach Team Members, and ensure fast, courteous service while maintaining safety and cleanliness. Flexible scheduling includes part-time and full-time options, with Sundays off and opportunities for wage increases based on performance and experience.