Executive Director, Restaurant Ops & People Leadership

Chick-fil-A; Hartland Township (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Sundays off

Paid time off

Competitive pay

Complimentary employee meal when works

Leadership development opportunities

Scholarship opportunities for team

Discount access through Chick-fil-A

Wellness stipend

Cell phone stipend

Job summary

Chick-fil-A Hartland is seeking an Executive Director who leads with integrity, a heart for service, and a commitment to excellence. This leader will oversee restaurant operations, develop future leaders, drive business performance, and ensure exceptional experiences for guests and team members.

The role offers competitive pay with a starting wage of $28/hour, a 40-hour work week with Fridays and Saturdays, Sundays off, and ample opportunities for growth, leadership development, and benefits.

Qualifications

• Three+ years in restaurant management or senior leadership
• Experience in high-volume environment preferred
• Strong business judgment and integrity

Responsibilities

• Oversee daily restaurant operations for efficiency and hospitality
• Coach and develop department directors and leadership teams
• Collaborate with Owner/Operator to execute vision and goals
• Manage sales, labor, food costs, profitability, and efficiency
• Oversee Front of House and Back of House operations for quality and safety
• Foster a culture of care, accountability, and continuous improvement
• Plan staffing and performance management with leaders
• Ensure compliance with standards, regulations, and policies
• Drive strategic initiatives for growth and better performance
• Communicate goals, recognize achievements, and inspire leadership

Skills

Leadership

People development

Strategic planning

Operational excellence

Financial management

Communication

Data-driven

Education

High school diploma or equivalent

Bachelor’s degree in Business or Hospitality (preferred)

Tools

Operations leadership tools

Job description

Chick-fil-A Hartland is seeking an Executive Director who leads with integrity, a heart for service, and a commitment to excellence. This leader will oversee restaurant operations, develop future leaders, drive business performance, and ensure exceptional experiences for guests and team members.

The role offers competitive pay with a starting wage of $28/hour, a 40-hour work week with Fridays and Saturdays, Sundays off, and ample opportunities for growth, leadership development, and benefits.