B2B Sales Ops Specialist — Enable Growth & Insights

Ace Hardware Corporation; Chicago (IL); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Incentive opportunities

401(k) retirement plan

Comprehensive health coverage

Vacation and holidays

Company car and fuel card

Tuition assistance program

Employee discounts

Employee Assistance Program (EAP)

Volunteer/community programs

Job summary

Ace Hardware is seeking a Sales & Operations Specialist to support seven Outside Sales Representatives throughout the solution‑selling cycle. You will drive data‑driven recommendations, coordinate resources, and help OSRs prioritise opportunities to grow revenue.

You’ll monitor performance, maintain CRM and forecasting practices, and identify bottlenecks to scale the team while collaborating with cross‑functional partners to improve sales execution.

Qualifications

• Minimum of 2 years in sales operations, business operations, sales enablement, or analytics with experience analyzing issues and recommending improvements.
• Ability to clearly communicate findings, present options, and influence stakeholders.
• Experience with CRM, pipeline, forecasting, territory/planning, reporting, or sales program processes.
• Strong analytical judgment to define issues, evaluate options, and recommend actions.

Responsibilities

• Turn data into prioritized recommendations for OSRs and sales leadership.
• Coordinate resources and enable seven OSRs through the solution‑selling process.
• Monitor results and pipeline health to protect revenue and improve engagement.
• Maintain CRM, forecasting and data quality; propose improvements for visibility and adoption.
• Identify workflow bottlenecks and coordinate changes to scale the seven‑OSR team.

Skills

Sales operations

CRM proficiency

Forecasting

Data analysis

Stakeholder influence

Education

Bachelor’s degree in business/finance/marketing/operations/analytics or related field

Tools

CRM systems

Excel

PowerPoint

Forecasting tools

Job description

Ace Hardware is seeking a Sales & Operations Specialist to support seven Outside Sales Representatives throughout the solution‑selling cycle. You will drive data‑driven recommendations, coordinate resources, and help OSRs prioritise opportunities to grow revenue.

You’ll monitor performance, maintain CRM and forecasting practices, and identify bottlenecks to scale the team while collaborating with cross‑functional partners to improve sales execution.