B2B Customer Growth & Solutions Specialist

Payoneer; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Payoneer is seeking an Account Manager to nurture a large portfolio of existing clients and drive revenue growth through retention, cross-sell, and upsell initiatives across the portfolio. You will own the end-to-end commercial cycle, from demos and proposals to negotiations and closing long-term agreements, while ensuring client success and renewal.

You’ll design multi-channel outreach strategies, build business cases with financial analyses, and forecast economic impact to inform strategic

Qualifications

• Bachelor’s degree in business or engineering; preferred.
• Fluent in English and Ukrainian.
• 2+ years of account management, sales, business development or other relevant experience.
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts.
• Strong written and verbal communication skills.
• Ability to present a business case to key stakeholders.
• High level of organization, focus, and ability to work under pressure.

Responsibilities

• Manage and grow large pool of small existing client relationships.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies.
• Perform outbound outreach, including calls, identify opportunities, activate customers, and drive commercial outcomes.
• Design and execute multi-channel strategies to reach customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

Skills

Account management

Sales

Business development

Financial analysis

Forecasting

Communication

Presentation

Organization

Pressure handling

Education

Bachelor's degree in business or engineering

Tools

Salesforce

Job description

Payoneer is seeking an Account Manager to nurture a large portfolio of existing clients and drive revenue growth through retention, cross-sell, and upsell initiatives across the portfolio. You will own the end-to-end commercial cycle, from demos and proposals to negotiations and closing long-term agreements, while ensuring client success and renewal.

You’ll design multi-channel outreach strategies, build business cases with financial analyses, and forecast economic impact to inform strategic