Remote Customer Success Manager - Growth & Strategy (NA)

Payoneer Inc.; Oregon; Hybrid; USD 75,000 - 115,000; Full time

Job summary

Payoneer Inc. is seeking a highly motivated Customer Success Manager to enable SMBs and professional businesses across North America to pay and get paid globally using Payoneer’s solutions.

You will collaborate closely with Product, Marketing and Operations to drive growth in the region and co-build growth strategies with larger customers. The role requires Account Management experience, strong analytical abilities, and excellent communication skills.

Qualifications

• Bachelor's degree in business or related field.
• 3+ years in account management, business development, or similar role.
• Strong analytical, forecasting, and financial modeling capabilities.

Responsibilities

• Oversee and grow current customer relationships; manage top and mid-tier accounts.
• Identify opportunities, build GTM plans, and implement growth roadmaps.
• Maintain accurate customer data in CRM systems and engagement tracking.

Skills

Account management

Business development

Analytical thinking

Excellent communication

Education

Bachelor's degree in business

Tools

CRM software

Job description

Payoneer Inc. is seeking a highly motivated Customer Success Manager to enable SMBs and professional businesses across North America to pay and get paid globally using Payoneer’s solutions.

You will collaborate closely with Product, Marketing and Operations to drive growth in the region and co-build growth strategies with larger customers. The role requires Account Management experience, strong analytical abilities, and excellent communication skills.