B2B Customer Care & Order Specialist

McCloskey Partners, LLC; Telford (PA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Customer Service Assistant to ensure seamless order processing and customer satisfaction. In this role, you will be responsible for managing customer orders from entry to delivery, requiring excellent communication and organizational skills. You will proactively engage with clients and internal teams, ensuring that all inquiries are addressed promptly and accurately. This position offers the chance to build strong relationships with customers and contribute to their loyalty and retention. If you thrive in a fast-paced environment and have a passion for customer service, this opportunity is perfect for you.

Qualifications

• 3+ years of B2B customer service experience required.
• Strong organizational and data entry skills are essential.

Responsibilities

• Provide exceptional customer service and resolve inquiries.
• Accurately enter and monitor customer orders for timely delivery.

Skills

B2B customer service

Data entry

Organizational skills

Time management

Attention to detail

Written communication

Verbal communication

Multi-tasking

Professional demeanor

Customer relationship management

Tools

Microsoft Office

QuickBooks

Job description

An established industry player is seeking a Customer Service Assistant to ensure seamless order processing and customer satisfaction. In this role, you will be responsible for managing customer orders from entry to delivery, requiring excellent communication and organizational skills. You will proactively engage with clients and internal teams, ensuring that all inquiries are addressed promptly and accurately. This position offers the chance to build strong relationships with customers and contribute to their loyalty and retention. If you thrive in a fast-paced environment and have a passion for customer service, this opportunity is perfect for you.