B2B Account Manager — Growth & Renewals

Vestis Services; Springfield (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

Vestis is seeking an Account Manager to grow revenue within our current customer base through cross-selling and program development. The role focuses on expanding product opportunities across uniforms, supplies, restroom services, and safety solutions.

The AM will renew contracts, maintain customer data, and liaise with Sales and Operations to tailor solutions. Strong communication, organization, and a customer-first mindset are essential for success.

Qualifications

• Must be customer oriented and able to communicate effectively.
• Ability to provide a high quality service within a fast-paced and physically challenging environment.
• Goal driven and self-motivated to include problem solving skills.
• Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet).

Responsibilities

• Penetrate the current customer base and generate revenue through additional category adds – Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales.
• Secure contract renewals.
• Document customer information, maintain sales reports, and communicate product details to the service department.
• Build and maintain strong relationships with customers to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• Collaborate with the Sales and Operations teams to sell into the current customer base.

Skills

Customer oriented

Effective communication

Problem solving

Self-motivated

Education

High School Diploma or GED required

Bachelor’s/Associates Degree preferred

Tools

Microsoft Office

Job description

Vestis is seeking an Account Manager to grow revenue within our current customer base through cross-selling and program development. The role focuses on expanding product opportunities across uniforms, supplies, restroom services, and safety solutions.

The AM will renew contracts, maintain customer data, and liaise with Sales and Operations to tailor solutions. Strong communication, organization, and a customer-first mindset are essential for success.