AWS Solutions Manager — Cloud, AI & CCaaS Leader

NeuraFlash, LLC

Stati Uniti

Ibrido

USD 140.000 - 190.000

Tempo pieno

14 giorni+

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Supera i filtri ATS

Vantaggi offerti da questo lavoro

Remote & In-Person options

Travel up to 25% for certain roles

Town halls and collaborative culture

Descrizione del lavoro

NeuraFlash, Part of Accenture, is seeking an AWS Manager/Sr. Manager to lead technical teams and drive AWS-centric implementations. You will mentor staff, oversee complex cloud projects, and partner with Salesforce Service Cloud and Agentforce initiatives.

The role emphasizes leadership in AWS infrastructure, security, and automation, with opportunities to shape cloud governance and CCaaS integrations across Salesforce, Amazon Connect, and third-party platforms.

Competenze

Minimum 3 years of experience leading and managing technical teams.
Experience managing Managers is a plus for Sr Manager roles.
AWS Solution Architect Associate Certification is required.
Strong expertise in AWS cloud architecture, security, compliance, and automation.
Experience in the Contact Center domain, especially with Amazon Connect.
Knowledge of AI/ML-driven solutions and AWS services such as SageMaker, Bedrock, and Amazon Q.

Mansioni

Act as the AWS subject matter expert and provide leadership to internal teams.
Coach, mentor, and develop junior AWS staff while setting goals and expectations.
Conduct performance reviews and development planning.
Lead complex AWS projects with Amazon Connect, Salesforce Service Cloud integration.
Drive hiring strategies and build high-performing teams.