AWS Engagement Lead - AI & Cloud Delivery
Openkrill
Una candidatura hecha a medida para este puesto de trabajo — un currículum y una carta de presentación adaptados que responden directamente a la oferta.
Ventajas ofrecidas por este puesto de trabajo
Descripción de la vacante
NeuraFlash, Part of Accenture seeks an AWS Engagement Manager to lead delivery for mid-market and enterprise clients. You’ll own the customer relationship from a delivery perspective, ensure delivery health, and drive customer satisfaction across AWS and Amazon Connect engagements.
Partner with Sales to scope new work, transition customers from sales to delivery, and guide Project Managers in delivering cloud-based contact center and AI solutions that scale.
Formación
- 10+ years of consulting experience.
- 5+ years leading complex engagements with large teams.
- 5+ years architecting AWS solutions and selling to execs.
- Deep expertise in Amazon Connect and CCaaS ecosystems.
- Strong pre‑sales leadership, discovery, and scope estimation.
Responsabilidades
- Own customer relationships from a delivery perspective and ensure delivery health.
- Guide project teams, act as escalation point, and ensure quality delivery.
- Lead executive conversations, whiteboard future-state architectures, and roadmaps.
- Collaborate with Sales to scope new work, staffing, and account growth.
- Transition customers from sales to delivery and manage SOWs and staffing.
Conocimientos
Herramientas
Descripción del empleo
NeuraFlash, Part of Accenture seeks an AWS Engagement Manager to lead delivery for mid-market and enterprise clients. You’ll own the customer relationship from a delivery perspective, ensure delivery health, and drive customer satisfaction across AWS and Amazon Connect engagements.
Partner with Sales to scope new work, transition customers from sales to delivery, and guide Project Managers in delivering cloud-based contact center and AI solutions that scale.
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