AWS Data Center Technician - 24/7 Infra Support

Socket.dev; Umatilla (OR); On-site; USD 39,000 - 67,000; Full time

Job summary

AWS is seeking a Data Center Technician to join our 24/7 operations in Oregon. You will install equipment, perform hardware repairs, and troubleshoot server and network issues within ongoing data center operations that support global cloud infrastructure.

You will travel as needed within the region and participate in shift work to ensure continuous availability. You will collaborate with engineers, security professionals, and operations teams to maintain reliability, document procedures, and

Qualifications

• High school diploma required.
• 1+ years of server hardware troubleshooting experience.
• Able to work flexible schedule including nights/weekends/holidays.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Server basics

Education

High school diploma

Job description

AWS is seeking a Data Center Technician to join our 24/7 operations in Oregon. You will install equipment, perform hardware repairs, and troubleshoot server and network issues within ongoing data center operations that support global cloud infrastructure.

You will travel as needed within the region and participate in shift work to ensure continuous availability. You will collaborate with engineers, security professionals, and operations teams to maintain reliability, document procedures, and