Aviation Field Technician & FAA Simulator Support

Adacel; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Adacel ATS is seeking a Field Service Representative to troubleshoot and maintain TSS hardware and software, train FAA personnel, and support simulator operations. The role involves startup/shutdown procedures, software upgrades, and data management.

Proactive problem solving and the ability to obtain a Public Trust Clearance are essential. Travel is less than 20% and work will be performed on-site in Charlotte, NC.

Qualifications

• Experience with maintaining ATC simulation systems or similar hardware/software environments.
• Minimum four years FAA or US Military ATC experience, or AT-CTI degree.
• Clearance: ability to obtain Public Trust Clearance.

Responsibilities

• Troubleshoot and maintain hardware components such as displays, monitors, and computer equipment.
• Troubleshoot, isolate, and resolve software problems; install upgrades and patches.
• Perform startup/shutdown, system backups, and data management.
• Train FAA personnel on TSS maintenance and operation; operate TSS for training scenarios.
• Develop and maintain simulator utilization reports and scenario data.
• Travel up to 20% as needed.

Skills

Hardware troubleshooting

Software troubleshooting

Communication skills

Problem solving

Education

AT-CTI degree or FAA/military ATC experience

Tools

Remote Pilot Operations certification

Job description

Adacel ATS is seeking a Field Service Representative to troubleshoot and maintain TSS hardware and software, train FAA personnel, and support simulator operations. The role involves startup/shutdown procedures, software upgrades, and data management.

Proactive problem solving and the ability to obtain a Public Trust Clearance are essential. Travel is less than 20% and work will be performed on-site in Charlotte, NC.