ATC Simulator Field Technician - On-Site Training & Support

Adacel; Oakland (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Adacel Technical Services, Inc. (ATS) seeks a Field Service Representative to troubleshoot and maintain ATC simulator hardware/software, perform upgrades, and support training operations across our sites.

You will load OS and applications, update data, and generate site utilization reports, coordinating with the Adacel Support center. The role requires FAA/US Military ATC experience or ATC-CTI certification, strong communication, organization, and teamwork skills.

Qualifications

• Knowledge of computer hardware and operating system software similar to, or more complex than the ATC Simulation Systems (Tower and Radar)
• Minimum of four (4) years of FAA or US Military operational ATC experience, or a degree in Air Traffic Control or Air Traffic Management from the AT-CTI program
• Proactive, self-motivated individual
• Ability to accomplish tasks with minimal supervision
• Good organizational skills and the ability to prioritize multiple tasks
• High attention to detail
• Excellent communication skills
• Team player with conflict resolution abilities

Responsibilities

• Troubleshoot and maintain ATC Simulator hardware
• Troubleshoot, isolate, and resolve software problems
• Perform start-up and shut-down procedures
• Train personnel on ATC Simulator maintenance and operation
• Operate ATC Simulator for training as requested
• Create and maintain training scenarios and reports
• Travel as needed (<20%) and obtain clearances as required

Skills

ATC hardware knowledge

OS software knowledge

Proactive attitude

Task prioritization

Attention to detail

Communication skills

Conflict resolution

Remote Pilot Ops knowledge

Education

ATC/AT-CTI degree

Tools

ATC Simulation Systems

Job description

Adacel Technical Services, Inc. (ATS) seeks a Field Service Representative to troubleshoot and maintain ATC simulator hardware/software, perform upgrades, and support training operations across our sites.

You will load OS and applications, update data, and generate site utilization reports, coordinating with the Adacel Support center. The role requires FAA/US Military ATC experience or ATC-CTI certification, strong communication, organization, and teamwork skills.